Rock Solid Group
RSG technology solutions, providing excellence in technology contracting
Our head quarter is based in Jeddah KSA, with one branch office at Riyadh
With our extensive experience, we develop a spectrum of technology, gaming
and entertainment solutions for organizations across the business industry.
RSG opens the doors for organizations to enter into a new world of business
management, experiences, and engagement. From business intelligence and
resource planning, cybersecurity and Internet of Things,
IT services and media production, to games and entertainment solutions, RSG
is able to tailor a full package to meet the organizational needs.
Rock Solid Group's vision is to become a global leader in customized
technological and entertainment solutions.
RSG has been providing excellence in technology contracting since 2015
The technical support at RSG is an essential part of our services, in order
to better serve businesses especially our clients. We provide our assistance
though different channels of communication ranging from phone to email,
remote and on-site support.
We cover up to four tiers, or levels:
Initial support level responsible for basic customer
A more in-depth technical support level where our technical
experienced engineers offer their expertise on a particular product or
Highest level of internal support for handling the most
difficult or advanced problems. Our highly skilled product specialists will
assist in problem resolution.
Outside support for problems not supported by our
With our contractual support for some products offered by RSG, we forward
the requests to concerned companies and monitor solution implementation.